
The people who built out a lot of the forms did a sloppy job and Jenn and our team had to go back in a fix most of them. I don't think that the programmers communicated well with implementation. By go-live we still didn't have a good understanding of reporting and we could have developed things differently/better, had we know what the reports could and couldn't do. But we were told it didn't work that way and that we needed to send in our forms to be built out. We first wanted to know about the reports and build out forms based on reporting. During discovery we explained that we did not want to build out exactly what we had in our other EHR, but we first wanted to see what the system was capable of and we wanted to build out our program based on that. I find that the entire build out and implementation process is backward. 3rd party communication and response could have been a little better, but we did get through it all and things seem to be working as they should. We would have liked to implement the fax system in insync, but it was more than expected so we declined. The additions that we wanted after our contract was signed seems to be pretty costly. This has slowed down the onboarding of providers.
#Insync staffing complaints how to
I believe we had some issues with understanding the different provider tiers and how to set them up. They were very friendly and educated on the system, which made it great for us! He made the trainings fun and interesting.

did a great job with our training and made sure we understood the different programs. was quick to respond to our changes that we needed and developing our different templates.

He really understood our practice and had great suggestions. made the development of this program very easy to develop. The reports seem to be a great benefit for us and I look forward to using these. Have you used InSync by Qualifacts and would like to share your experience with others?.
#Insync staffing complaints download
Moreover, you cannot download a clients entire chart at once."

